Why QVC's Operational Excellence Became Its Undoing

JJumpCrisscross about 7 hours ago 2 commentsRead Article on gadallon.substack.com

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dtagames•about 5 hours ago

An interesting and well-written piece that shows why broadcast TV cannot become mobile TV, and broadcast shopping like QVC isn't mobile shopping like TikTok.

This reminds me of the truism that no railroad company became an airline, even though they were already rich and in the transportation business.

JumpCrisscross•about 4 hours ago

> the truism that no railroad company became an airline

I don't know if that's a truism. A railroad company could have tried merging with an airline. That they didn't doesn't make it obvious that it wouldn't have worked. (Air-rail alliances started becoming a thing twenty years ago [1].)

[1] https://en.wikipedia.org/wiki/Air-rail_alliance