Manual Work Is a Bug

You are making a big assumption that it is your decision to automate or not to automate and that everything is in your control. In large orgs, even small workflows touch teams that are not under one command. They will have disparate technologies, different release schedules, processes and complex ownerships. Forget automation, if it works by manual methods, then it is doing great.

(2018) In 2019 (193 points, 46 comments) https://news.ycombinator.com/item?id=20504471