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43% Positive

Analyzed from 818 words in the discussion.

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#call#numbers#phone#scam#calls#spam#block#don#scammers#network

Discussion (15 Comments)Read Original on HackerNews

DeepSeaTortoise•35 minutes ago
The solution is accessible law, not better anti-fraud tooling. Introduce a spam / fraud button, using it requires your pin and costs $10, but obliges your telecom provider to record the call (preferably including a few minutes before you hit the button), email you a signed recording and if found to be spam deposit $100 onto your account. Your provider may then hand the fee +10% for himself to whatever network the call in question entered his own network from. The last cooperative network in the chain gets stuck with the fee, forcing them to either reclaim the money from the malicious customer, the next network in the chain (in court) or pony up the money themselves.

Result: All routes to non-cooperating networks get dropped within days to weeks and scam-calling stops being a lucrative business basically instantly.

bckr•32 minutes ago
I think we have to do something this extreme. We have to give the system a total makeover. Somehow we also have to keep it from being fully centralized and have the big brother problem on the other side. Unfortunately these two goals are difficult to get through at the same time, with the system that we have.
ssalka•9 minutes ago
Cue the crypto bros touting their decentralized spam-detection blockchain
verall•32 minutes ago
A lot of scams unfortunately operate right on the line of legality like the car warranty morons
otterpro•about 1 hour ago
I no longer can answer my phone. I get at least 20-40 spam/scam calls per day, and many are legitimate companies calling for loans and refinancing offers, which started after I got a home loan. I cannot seem to stop them from calling, and even though my phone number is listed in National Do Not Call Registry for many years, it hasn't worked at all. The only relief is that on my iPhone, I was able to block all calls not found in my contacts (ie whitelist phone numbers only).

Now, my only worry is that I might get a call from someone who I need to talk to, but is blocked and I won't even know it. For example, what if I get an emergency call from police/fire/hospital and I won't even know it. I also tried using "Screen unknown caller" feature, but then, no one likes them and sometimes they think it is AI bot and they usually just hang up (which is great for spam caller but not for legitimate caller)

My only solution that I could think of is to have a dedicated phone line just for friends/family/work, and a second line for banking/shopping/utilities/everything else.

orev•42 minutes ago
One of the biggest concerns I have with phone scams is that the people most vulnerable are the elderly, and they don’t have the knowledge on how to block these calls (if a technical solution is the only option).

And further to that, the elderly are also the ones who cannot block unknown numbers, because doctors’ offices seem to have random numbers they call you from (they may have a pool of numbers but it’s not reasonable to add all of them to contacts). Blocking all unknowns would block these important health related calls as well.

thewebguyd•4 minutes ago
> because doctors’ offices seem to have random numbers they call you from

This is a huge issue with scam/security awareness education. Too many legitimate orgs use the exact behaviors we tell people to avoid. Same thing with email, can't tell someone to never click links in emails when services keep relying on magic links, third-party notification domains, etc. SPF, DKIM, and DMARC do nothing because scammers will just typosquat.

In the phone number example, most of those numbers too are unlisted outbound numbers, you couldn't even google them to verify.

Half the battle is getting legitimate organizations to stop acting like scammers in the first place so that shady behavior becomes an obvious red flag again.

dredmorbius•29 minutes ago
AARP's magazine[1] and bulletin are pretty much filled with scam-awareness articles every issue. It's an absolutely major topic.

________________________________

Notes:

1. Incidentally, the first and second largest-circulation magazines in the US now: <https://www.magazineline.com/blog/most-popular-magazines-in-...>.

stalfosknight•about 1 hour ago
T-Mobile’s Scam Shield works really well for me. But you have to get the premium tier.
ipython•about 1 hour ago
Funny, the same telecoms that whine about how hard this traffic is to stop... are also selling a "premium" service to customers- who then manually tag unwanted calls so that the telecom can sell that data back to other customers...
dredmorbius•4 minutes ago
[delayed]
dhosek•12 minutes ago
I don’t seem to be charged for Scam Shield on my account. I’ve had one unknown number call and not leave a message over the last month, which is a far cry from the 20–40 spam calls per day some people report.
dredmorbius•6 minutes ago
[delayed]
etchalon•about 2 hours ago
I genuinely don't understand why this is so hard to tackle.

Phone numbers are a scare resource and the telecommunications networks heavily regulated with numerous central points of control.

This bullshit is scaling because the companies which gate and sell that access have no obligations, legal or otherwise, to deny scammers access to their resources.

mook•about 1 hour ago
I was under the impression that SHAKEN / STIR was supposed to do that by authenticating the phone numbers displayed against the telco that made the call. But as the other comment says, your telco earns money from scam calls and they don't want that to stop.
dredmorbius•2 minutes ago
[delayed]
ipython•about 1 hour ago
One word: incentives. You're absolutely right- and telecom networks get us on both sides. They collect fees from the scammers, then fees from customers to block the scammers. Can't get any better than that.
mannanj•about 1 hour ago
I think making noise is cheaper than reducing it.

And I think this is also a problem at the habit/behavior level for people. Most people don't want to know how to set proper boundaries with people and technology and articulate what they want. Once you do that at least you can articulate what you want to come in at you or not.

Without that you get stuck with a weird one-size-fits-all policy which definitely doesn't fit for me at least.