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64% Positive

Analyzed from 2448 words in the discussion.

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#subscriptions#money#service#don#more#subscription#cancel#never#email#gym

Discussion (94 Comments)Read Original on HackerNews

Sophira1 day ago
> If someone offered you a magic button that gave you ten dollars now, but carried a high probability of altering your tastes, your routines, and the way you think, would you press it?

This is actually a very interesting question, because I can see someone's answer being different between this question as stated, and the same question but where you would be paying the $10 instead of the button giving you $10:

> If someone offered you a magic button that carried a high probability of altering your tastes, your routines, and the way you think, but it cost $10 to press, would you press it?

Specifically (and somewhat paradoxically), I think more people would say yes to the second question than to the first, because people would start thinking about it as a transaction where the purpose of pressing the button has changed from "receiving money" to "changing myself", even though in both cases it's stated upfront.

Of course, in the context of subscriptions, the purpose is neither of these things (it's to receive the content that subscription is offering), so the first question is definitely more relevant in this situation than the second. It's still interesting to me, though.

CobrastanJorji1 day ago
Oh yeah. Imagine the product offerings for food alone. "We can make you care about good wine versus bad wine in a way that the average sommelier will find very normal and perhaps even a touch impressive." Or "We can make you and your children enjoy vegetables and seafood as much as you enjoy desserts." People would be willing to pay tens of thousands. And then imagine "We will make exercise be a part of your routine like you've already been doing it for years" or "we will make you like your job" or "we will make you regularly open up emotionally with your spouse."
sebastiennight1 day ago
You could, sadly, easily 10x the willingness-to-buy metric (and dollar amount) if the marketing promise became about one getting others to change their opinions, preferences, and behavior and avoiding making any changes to oneself.

Though, re-reading your comment now, I am curious

> We can make you and your children enjoy vegetables and seafood as much as you enjoy desserts.

Why seafood?

CobrastanJorji1 day ago
Fish is healthy, and I know a bunch of choosey food folks who just fundamentally do not like fish. Steak, chicken, pork, fine, but not fish, and shellfish are just right out.
rectang2 days ago
Companies who wish for more casual subscribers should support services (such as Apple App Store subscriptions) and anti-dark-pattern laws which reassure the public that unsubscribing will be easy.

Then the complacency and other psychological effects that this article seeks to inoculate users against will be maximized.

sa-code2 days ago
I would go a step further, cancel as soon as you subscribe. It's still valid for a month because you've paid for it!

If you ever need to use the service again just re-subscribe (and re-cancel)

In fact, what is stopping you from cancelling all your subscriptions right now? You can always buy back in when you like

BloondAndDoom2 days ago
Recently cancelled something early so I won’t forget, they didn’t send my shipment even though I paid for it. They said I cancelled, tried to work with support but given after a point.

So yeah, not all companies do that.

mschild2 days ago
Did you receive your money back?

If not, time for a charge back with your card provider.

BloondAndDoom1 day ago
I didn’t, the thing with chargeback they don't do it after one month. At least that’s AMEX. I’m sure there is a fight to make and get it back, but I’d rather work and make money instead of fighting to stupid people and system.
umpalumpaaa2 days ago
Charge back usually never works… at least in my case the provider never actually did it because the seller was in good standing.
orsorna2 days ago
Some don't treat months as discrete units. Uber revokes your membership immediately.
everdrive2 days ago
>Uber revokes your membership immediately.

Sounds like a great object lesson -- this a service that is will to take your money. Better to cancel now and not look back.

NooneAtAll31 day ago
> this a service that is will to take your money

rephrase?

3form2 days ago
Also a common practice for free trials. Adobe does that if I'm not mistaken.

Love seeing companies worth tens or hundreds of billions acting like they couldn't spare a cent from underhanded shit like that. Scrooge McDuck type of behavior, except he also had some redeeming qualities.

II2II2 days ago
With free trials, I can understand revoking the benefits once the subscription has been canceled. While I can understand the consumer's perspective of not wanting to be billed for future months (say if they forgot to cancel), free trials are intended to attract future customers. If a person signals that they are not going to be a future customer, why should the business offer the free service?
jonathanlydall2 days ago
Apple TV free trials due to new hardware (e.g. new iPhone) is like this too, I just set a reminder on my phone and cancel it one day before they’ll start billing me. The UI for cancelling is also painless.
lo_zamoyski2 days ago
Somewhat tangential, but I am reminded of a quote about an adjacent problem with analogous flavor from the pen of the venerable G. K. Chesterton...

'It is really not so repulsive to see the poor asking for money as to see the rich asking for more money. And advertisement is the rich asking for more money. A man would be annoyed if he found himself in a mob of millionaires, all holding out their silk hats for a penny; or all shouting with one voice, “Give me money.” Yet advertisement does really assault the eye very much as such a shout would assault the ear. “Budge’s Boots are the Best” simply means “Give me money”; “Use Seraphic Soap” simply means “Give me money.” It is a complete mistake to suppose that common people make our towns commonplace, with unsightly things like advertisements. Most of those whose wares are thus placarded everywhere are very wealthy gentlemen with coronets and country seats, men who are probably very particular about the artistic adornment of their own homes. They disfigure their towns in order to decorate their houses.'

jLaForest2 days ago
Do they also give a prorated refund? Otherwise that seems to be blatant theft
malfist2 days ago
Uber would never take any immoral action like that. They've always been upstanding citizens.
dylan6042 days ago
What money did you give Uber in advance? Why would you have a balance needing to be refunded if you have not taken a ride?
boplicity2 days ago
This is indeed my standard practice. In my head, I just tell myself "I'm buying a month."
dominicrose2 days ago
The Playstation store subscriptions have different tiers and within each tier different prices depending on the number of months.

These psychological tricks don't need to work every time (or on everyone) to be effective.

Semaphor2 days ago
When I actually use a service, it's more work to resubscribe. But money is also tight enough for me that I'm on top of my subscriptions and don't have any I don't need (and when I'm unsure, I set reminders to cancel)
amunozo1 day ago
I currently do this with language models subscriptions.
noja2 days ago
Because for some subscriptions the price goes up.
jerf2 days ago
But the entire scheme here is to not have them continually. It's better to pay month+$2 in six months when you need it, than 6*month for the months you don't.

If you rotate subscriptions sensibly, they're much cheaper than the old cable model. If you're not looking, they can really bleed you out and be much more expensive than the old model.

toomuchtodo2 days ago
You can also pay ~$20/month for an online locker that'll pull the torrent for you and serve to your devices, if that's within your philosophical tolerances. People need to get paid, but I do not much care of the enterprise value of media conglomerates and the resulting enshittification. I don't mind paying for Nebula.tv (~$36/year) and PBS Passport (~$60/year), for example, to directly support those media creators, as well as sending creators fiat directly or via Patreon (Coffeezilla and Peter Santenello, for example).
sublinear2 days ago
The core value for most subscription services is their convenience. There's usually another less convenient way to get the same thing cheaper or free.

Most people are literally paying so they don't have to set all that shit up again and the cost is trivial to them.

If that's not you, fine, but my point is that nobody is "right" about this topic. Services exist because they make money.

soperj1 day ago
Wouldn't this be a good use of a 1 time credit card number?
paconbork1 day ago
Yeah, this is the main thing I use privacy.com for
throwaway20272 days ago
I saw some small business owner complain about this behavior on twitter some time ago and he mentioned he only saw non-Americans do this and it made him really mad or something and he didn't provide the service and banned them or something. Funnily enough I do think this happens so sometimes I cancel instantly and sometimes deliberately wait until there are a few days left on the subscription exactly out of paranoia behavior that you'll get a worse service or something, that they must have some database field early cancel and mess with you or something.
bji9jhff2 days ago
Why would they salt their own field it's hard to understand
m4632 days ago
I think costco membership has two reasons...

Yes, the people who "subscribe" to costco are more loyal, etc.

But it also excludes. The general public is probably a lot more labor-intensive for costco, and they eliminate that.

massysett1 day ago
Their "shrink rate" is low. Members are less likely to steal.
mmh00001 day ago
Plus, how are you going to sleep 300LBs of mayo without someone noticing?!
IFC_LLC2 days ago
A very simple handling:

Buy a domain. Get Proton, or Apple, or any other custom-domain email service.

Setup catch-all incoming mail.

Every merchant receives an email like merchantname@donotwriteto.me

Then you can either sort those out, or if they are malicious and not deleting you from your email lists, you can block the incoming traffic on that email.

This way you still can verify your email, comm stays private and you can have your own peace of mind, but you don't have to keep the spam in your primary inbox.

hundchenkatze2 days ago
This is good advice for email/newsletter subscriptions, but that isn't what the article is about.
cube002 days ago
Highly recommend this, I no longer need any spam filtering following this approach.

My old Gmail would be loaded with spam and the filter would screw up and mislabel legitimate mail. Now, no spam at all.

It also helps when your email is involved in a data breach which is becoming the norm now.

Although be prepared for awkward in person interactions when a business wants your email. Everything from "no, your email silly not mine" to "I own this business name you can't have it in your email address"

CachedaCodes2 days ago
It's def good advice.

I've been doing something similar with Firefox relay to have proxy emails that I can regenerate if needed, it worked well but not for every site. Recently I've been testing SimpleLogin and it worked every time, it's by Proton.

iLoveOncall2 days ago
You obviously didn't read the article at all since it's about paying for subscriptions.
singiamtel1 day ago
My relationship to subscriptions has changed since I started using https://kill-the-newsletter.com/ . To show up in my inbox demanding my attention is a big privilege I'm not willing to give away so easily anymore.
borski2 days ago
Privacy.com solved this problem for me. I just sign up for trials with a $1 card, and I sign up for memberships with a unique card number and a “use once” flag.
Cider99861 day ago
Are the cards ever declined for being virtual?
borski1 day ago
Nope. I've never had one decline. Nor have I ever had any of the $1 cards fail to be authorized for a trial, no matter how much the service costs.
markhalonen1 day ago
same. It's brilliant and I pay them nothing.

I tell friends and family about it all the time, but I can't seem to convince anyone to use for it every subscription like I do.

gobdovan1 day ago
> gym memberships are subsidized by people who barely go to the gym and would be better served by buying day passes

In my country, they're priced in such a way that day passes never make sense. If a monthly subscription is 50 EUR, a day pass is 18 EUR. So you'd need to go less than once a week for it to be better than a Gym subscription. But at that level of gym-going, you'd never see any kind of progress, unless you do very specific training, like very heavy lifts.

So, as a rational actor you're left concluding that the only options are:

- gym membership: you can grow muscle if you go daily; you won't see much benefit if you don't. <- reasonable

- no gym membership: you feel bad. <- suboptimal both for money and for muscle

- day passes: no muscle growth <- reasonable but then you feel bad about yourself

So, the middle is squished out completely and you're left either feeling bad or buying a membership. This presupposes you don't have alternatives for growing muscles, such as calisthenics, parks, free weights at home, which is the case for many. I can only conclude daily passes are for heavy gym goers that are traveling and don't want to lose progress, or other situations with people whose demand temporarily inelastic or non-repeatable.

bombcar1 day ago
Day passes are there to make the monthly look good. And if the average user goes to the gym twice a month, they’re optimal for the average.

But day passes force you to admit this and be sad, whereas if you have a monthly pass you can be happy because obviously tomorrow you’re going to go to the gym.

winddude2 days ago
Kinda' ironic posting a service that promotes two types of casual subscriptions, inbox clutter, and "micro transactions"
everdrive2 days ago
It's the most HN technology there is: "Has technology caused problems in your life? Well good news, this additional technology sits at the top layer to protect you from the prior technology."
sdoering2 days ago
Especially when one considers how friggin difficult this service makes it to cancel a (paid) subscription.
shmublu2 days ago
yeah. would love other recommendations for similar services that handle it better if you have any
sdoeringabout 23 hours ago
Sadly not. If the relevant people I follow (and pay for) were on better services, I would happily put Substack in my DNS file with 127.0.0.1 :-(
xet71 day ago
Apple products are not anymore more expensive than competition. Other prices like RAM, harddisks, etc prices have risen so much.

I had some affordable TV subscriptions, but after a while I did not find more good shows, or there was too many ads, so I canceled them. Anyway, usually it's enough I have watched some movie once.

With some subscription that I pay, I'm paying for some change, or some new experience, or that I can use some software or hardware for some time. If after paying nothing changes, there is no ROI.

musha68k2 days ago
One way I've "reset" my subscriptions is by invalidating the credit card they're on so most of them just stop billing. YMMV it's a bit of a blunt tool and not always foolproof, but it's worked for me before.
satvikpendem1 day ago
I'm pretty sure you can harm your credit and have the debt get sent to collections by doing this, at least it's common for gym subscribers not paying their fees.
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Cider99861 day ago
Is it really your money if it can be withdrawn without your express action?

I like Monero(a privacy respecting cryptocurrency), but obviously you can't subscribe to anything with it because only I hold the keys to make a transaction and there is no tech I'm aware of that allows trustless subscriptions.

I wonder if there are any smart contracts type thing that allows this. Or does it have to be a custodial service to be able to be charged for subscriptions.

It has only really bitten me once. TorBox, a debrid service for free streaming torrents costs $33/year if you subscribe, but $36 for a year if I do a one-time payment. So, $3, but I feel like they should discount you because no chargebacks with crypto and lower fees.

Havoc2 days ago
Same for online feeds like YouTube. Good to occasionally clear out anything that hasn’t delivered good vids in a while
rchaud1 day ago
I never saw the point of subscribing. The home page will show you videos from channels you've watched whether or not you've subscribed.
Havoc1 day ago
It’s a good way of circumventing the algo feed.

Which naturally is why Google has been making it ever harder to actually use it

> I never saw the point of subscribing

Guessing you’ve never used it extensively? My home page and subscription feed contain similar themes but are definitely not the same thing

satvikpendem1 day ago
I want to see a chronological list of videos of channels I liked and subscribed to as my feed, not whatever garbage is on the home page.
satvikpendem1 day ago
Agreed, I have a few hundred subscriptions and now use PocketTube to manage them into categories but I should probably cull a lot of them. It's a shame as many channels make some great one-off videos and I subscribe for hoping for the next one but it seems like they never come.
1vuio0pswjnm71 day ago
Meanwhile I see "Subscribe" and "Sign-In" on this web page
0x592 days ago
I think generally people have trouble not subscribing casually which could be why so many services are setup the way they are. In US society we give people the Freedom of choice with all of the beautiful and ugly side-effects that comes along for the ride.
BrenBarnabout 5 hours ago
I have a simple mantra that is somewhat broader than this: Question convenience. Convenience isn't always bad. But every time you make a choice to increase convenience, especially when it's of the form "make it so that X will happen automatically in the future so I won't have to think about it anymore", you are effectively outsourcing your own life, and that's something to be cautious of.
croisillon1 day ago
thanks for teaching us to carefully vest the services we are using https://www.theguardian.com/media/2026/feb/07/revealed-how-s...
xg152 days ago
Can be extended to social media accounts as well.
elzbardico2 days ago
Nowadays I am adopting the "Mom Strategy for Subscriptions (TM)": Eat what is in your plate before asking for more stuff.
atulatul2 days ago
I tried this idea for the books and gave up. No rules for book purchases.

But for something like netflix, I create a list. And when I start repeating something like Seinfeld, Breaking Bad, etc. rather than not-yet-watched items from the list, I cancel the subscription. And I don't renew till some time passes (6 months). Only then there are a few different movies/ series I can add to the list.

asw011 day ago
The post makes some really great points.