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Social Media is built on very weak info theoretical foundations. It will run into self created quagmires because of that lack of solid foundation in info/comms theory.
Saying the platforms can fix it is totally disconnected from what Information Theory has taught communication engineers for 100 years now.
Please remember one thing if nothing else - Social Media gave everyone Broadcast capability (1 to all messaging). In the past if you wanted to Broadcast every great thought that comes out of a 3 inch chimp brain to the entire planet, you had to stick a giant anatenna on your roof. Claude Shannon proved to us if everyone does that we get interference and noise. People who dont know any theory will then spend 24x7 reapeating their messages or broadcasting at higher and higher power to be heard. What happens? It all just increases noise.
This is exactly what social media produces. Huge noise and constantly shifting focus just to give everyone a feeling that the system is doing something useful when we all cant remember what even got attention yday.
It is a system that theory says cannot work unless there is a coordinating mechanism about who gets to broadcast. This is why we have licensed radio spectrum. No one complains about that because that is the coordinating mechanism. If there is none and illusion of broadcast is given to everyone noise, confusion, constantly shifting attention is the result.