Proton Global Outage

jshandling•about 2 hours ago

Why does a cooling failure in one datacenter brick the entire ecosystem? Reliability 101 to have redundancy here I'd think...

cyberpunk•about 2 hours ago

I have to admit, this one has pissed me right off. I build systems that survive datacentre failures all the fucking time, it's inexcusable that a single site going dark removes access to something I pay like 200 euro a year for.

jshandling•about 2 hours ago

guess it's the same ol' reliability doesn't get prioritized until something like this happens story

abnercoimbre•about 1 hour ago

Back online for me ~2 hours later. Jesus.

jshandling•about 2 hours ago

> We are currently in the process of shifting traffic to our backups sites

Manually?!

Geof25•about 2 hours ago

I guess multiple datacenter hosting and automatic switch over should be the resulting solution of this incident

hexagonsun•about 2 hours ago

click the words "global outage" on the main status page

abnercoimbre•about 3 hours ago

I can't access anything right now. Blocked from my files in Proton Drive. No emails. Nothing. Can't work at all.

abnercoimbre•about 3 hours ago

UPDATE: "We have identified a critical cooling failure in our Frankfurt datacenter. We are currently in the process of shifting traffic to our backups sites."

alexamelvin•about 3 hours ago

Interesting, we just had a major outage with NameCheap by cause of cooling failures. Hmmmm... make you think.

didacusc•about 3 hours ago

Is it this? https://www.namecheap.com/status-updates/ongoing-temporary-t...

cmg•about 2 hours ago

https://status.proton.me/incidents/kzklhrdg6hxp for this particular incident.

ghastmaster•about 2 hours ago

I am curious how you found that URL? There is no link to it on their general status page.

ghastmaster•about 2 hours ago

Found it. Click on "Global Outage" In the orange top bar. Hard to find when there are three different colors for hyperlinks on one page.

gradstudent•about 3 hours ago

How is it the browser extension doesn't have a local cache? It seems like basic functionality. I'm having to copy passwords by hand from the mobile app, which does have a local cache.

Anyway, it's a good reminder: self-host all the things!

bsoles•about 2 hours ago

Mine does. I am able to login to the browser extension with my password and see all my passwords. I think there was a setting to enable local caching somewhere.

lillesvin•about 3 hours ago

Last thing I saw before my Proton Mail stopped responding was the "how are we doing?" survey modal, which I dismissed because I just wanted to get to my email.

Hope it's nothing too bad.

windward•about 3 hours ago

> Proton Pass

>> Browser Extensions: Major Outage

A nice reminder to keep passwords offline.

lillesvin•about 3 hours ago

Don't they keep a local copy like Bitwarden does?

thoughtpalette•about 3 hours ago

Mobile app seems to work, browser app doesn't seem to work at all.

windward•about 3 hours ago

who knows? https://i.imgur.com/PwobLhW.png

(IDK if there's a more accessible alternative to imgur now)

rapnie•about 3 hours ago

https://status.proton.me/

didacusc•about 2 hours ago

Still down

colordrops•about 3 hours ago

Just as I was trying to get a 2fa email for a time-critical payment...

Proton Global Outage

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Discussion (25 Comments)Read Original on HackerNews