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Discussion (51 Comments)Read Original on HackerNews
So let me trot out mine: regulation is good so long as it is backed up by even handed, robust, transparent, quick and effective sanctions.
the Online safety act is a good example of a bad law, which is enforced badly. The first big test (X producing industrial quantities of minors engaging in sexual activity) was failed. Had a small company produced a service that did they same thing, they would have been fined, servers ceased and owners thrown in jail. X got a letter saying they should stop.
An example of good enforcement is the UK's scores on the doors, where the public can see what the standard is, and if they fall below a certain level, the food place is fined/shutdown/other until it improves.
Another good example is NCAP ratings.
https://www.youtube.com/watch?v=8SO8KcfhJmc
Old school methods like what McDonald's use, literally allow the customer to see in to the kitchen are very effective.
Not always ideal for every type establishment but I've seen high end Indian restaurants even do it by having the POS at the back where you can see the kitchen when paying which keeps the noise separate for the desired quiet atmosphere of a fine dining restaurant
I'm not sure how to translate this to the smartphone market though. Fairphone and LaJolla seem to do well in this regard though so back to brand reputation for a lot of this.
> I'm not sure how to translate this to the smartphone market though
Me neither, The pre-existing ways are independent lab testing ( euro-ncap for cars, or ifixit) or the "you have to pay for testing" like for large white goods. None of those work if they are not enforced though....
> Another good example is NCAP ratings.
Worth noting that NCAP and Scores on the Doors are not regulators. NCAP is an industry body; SotDs is run by TripAdvisor.
I am unfamiliar with these matters and I am also unsure what specifically you are referring to.
But in general, if big companies get away with wrongdoings by receiving a gentle slap on their fingers, figuratively speaking, it will, in my opinion, lead to no change whatsoever.
Because if there are no material consequences for wrongdoings, they probably would not care. And there are very few kinds of actually material consequences for big companies. One of them being a really hefty fine.
Frankly, I'd prefer it if we just let them howl and said fuck it more but it's probably a good job I'm not making those decisions (and in honesty the picture is complex for companies that size/the politics).
Not like it's the only issue in US/UK relations these days either.
That's the situation whether we like it or not.
Europeans by and large don't care about American companies these days. They use American software products because frequently there are no alternatives. And most of the news about them are negative.
> Some records even refer customers to Temu or AliExpress for spare parts and repair instructions.
> But even for products that are technically compliant, the listed weblink still rarely offers a direct path to parts prices. For major brands such as Apple and Samsung, it can take some clicking around before you find what you need, Right to Repair says.
I don't think there's a single politician in Bruxelles that wouldn't love to come down hard on X. There is no love for Elon in those circles anymore. The problem is that he's attached himself to international politics through his daddy. Trump has threatened the EU with strict sanctions if they levy any sort of proportional fine to US tech companies.
The problem is no longer capitalist liberalism. The new challenge is American Fascism.
- Lack of resources
- Lack of real consumer impact
- Awaiting legislation meant to clarify or strengthen impact of enforcement.
The article to me doesn't offer enough to justify any shout of doing anything different at the moment, rather it's just that they failed an audit. If they failed an audit and coupled this to swaths of consumer complaints, sure, but every EU member has a clear agency for consumer complaint, and I don't buy it that it is hard for consumers to report violations, it is far more likely in this case that they just don't care for the violations this particular group cares more about (like the links to Temu. I suspect a consumer doesn't care if it actually works still in practice, but we'd need surveys to confirm).
Consumer-replaceable batteries will be one area that WILL be a hot issue for consumers, so I would bet we will see much stronger reaction once that rule comes into effect.
What I expect from this is rather that at least a few producers get more repair friendly so I as consumer have the choice again. (Writing this on my first phone without easily changeable battery, I've tried for very long)
So I as my families tech guru can give the right signals to my family and in a few years we see the actual change happen. Slowly but steadily
If you can afford to keep fines in litigation/appeals/formal-defect limbo for a sufficient number of years, you can grow out of even once-threatening fines and delay compliance until the law that you finally bow down to is so old that its signs of old age will in the meantime become popular arguments for undermining or retracting it.
Aside from FairPhone no one offers that
18% compliance after one year with zero enforcement is not great, but it's already a massive increase over the near-zero repairable products we had only a few years ago. On top of that it is 18% of models, so there's a decent chance that a huge chunk of the noncompliant ones are obscure brands with near-zero sales: a handful of models by Apple and Samsung already add up to over 60% market share. And the report was literally written by iFixit, so there's a rather clear commercial incentive to underrepresent it and push for the strongest enforcement possible.
The directive is far more complicated, and you will not see that at all.
Spare battery: ???
However when your battery is old, and drains fast, it's really nice to be able to order a new one and easily change it by removing 4 screws.
Not having to perform surgery on your phone, heating it to remove glue, etc.
If there is a market for spare batteries, there might be a market for external battery chargers as well > swap battery in the morning instead of charging, place empty battery on charger, repeat the next day
However, what is needed desperately is the ability to quickly change a degraded battery.
Politicians have a tendency to think that passing legislation fixes problems, where is its only the start of the process.
Being in favour of the GDPR will bring out downvotes and FUD from the people whose very salaries are dependent on invading your privacy.
Somethings are big more challenging like getting the data for customer when asking or deleting it when reasonable. But as user I also like at least having that option. It is least any business can do.
That’s easy to calculate with, and almost certainly cheaper than compliance.
The EU is just extremely worried about US tariffs and retracting support to Ukraine.
IMO they should just bite the bullet and do what they need to do. In a world of bullies those that are willing to show their teeth win. But instead we have a lot of politicians without a spine.