Salesforce Global Outage

mmabil about 2 hours ago 43 commentsRead Article on status.salesforce.com

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Discussion Sentiment

78% Positive

Analyzed from 576 words in the discussion.

Discussion (43 Comments)Read Original on HackerNews

chasd00•43 minutes ago

You can click on any of the instances and then the service that is down to read the updates. It’s not 100% clear but some sort of issue with a “legacy login service”. The latest updates say a fix is rolling out.

raffraffraff•9 minutes ago

Have you tried turning it off and then on again?

> We're no longer pursuing restarts as a path to remediation.

Oh you have

alienbaby•17 minutes ago

Haven't they got some kind of new fancy ai interface they can use to fix it?

cyberpunk•about 1 hour ago

That status page is the most salesforce thing ever.

Scroll down. >_<

sunrunner•36 minutes ago

Wow, it's almost as long as the Every UUID V4 or Every Floating Point Number pages.

dgellow•about 1 hour ago

I see tabs with a spinner loading infinitely, which is indeed very salesforce like

troupo•17 minutes ago

It lists all instances, you can drill down into each one of them, see which services are affected, and each affected service pops up the incident timeline?

Isn't it actually amazing, and not "the most salesforce thing ever"?

chrisjj•32 minutes ago

Yup. No mention of outage. Even drilling down gets nothing more than "Service Disruption".

santoshalper•about 1 hour ago

At least they're consistent about UX. My only complaint is that it needs more tabs.

AmazingTurtle•about 1 hour ago

You better bet someone started their agents with a prompt "Make a salesforce clone but with 100% uptime"

Bluestein•about 1 hour ago

"Make a salesforce clone but with 100% uptime"

  ⎿  You've hit your session limit · resets 2:53am (123°24′W Etc/GMT+8)
  /upgrade to increase your usage limit.

arionmiles•about 1 hour ago

This is certainly a unique status page.

danjc•about 1 hour ago

It's dns isn't it

Bluestein•10 minutes ago

It's always DNS.-

ghusto•11 minutes ago

No, IPv6

afr0ck•about 1 hour ago

Classic

ssk42•about 1 hour ago

My gut instinct is that this is about when all of their on prem servers were EOL and their /public cloud solution was required. This must have had something to do with that

BoorishBears•43 minutes ago

My gut instinct is that this is about Dreamforce with the rickshaws and whatnot

ownerr•32 minutes ago

Here is link to incident details: https://status.salesforce.com/incidents/20004433

adamw2k•about 1 hour ago

Perfect timing with Dreamforce this week.

monkeydust•about 1 hour ago

Sam speaks at Salesforce.

Salesforce goes down.

No causation here...move on.

jtrn•about 1 hour ago

And nothing of value was lost. God, I hate everything about Salesforce. Sometimes I have to integrate against their services, and it is always a pain, not to mention what the core project actually is: optimization of marketing and spam.

mannycalavera42•28 minutes ago

it's back up: https://twenty.com/

alienbaby•16 minutes ago

Status page is still showing all red tho

cmiles8•31 minutes ago

Dreamforce, wake up. You’ve overslept!

voidUpdate•about 1 hour ago

Wow, the intern must have tripped over a very big power cable this time

mariopt•about 1 hour ago

Could it be people doing Claude/GPT automations and they just can't handle it?

aeneas_ory•27 minutes ago

It’s akways DNS or login

Havoc•about 1 hour ago

So I guess today everyone gets actual work done

themgt•about 1 hour ago

Never before in the history of global compute outages was so little lost by so many down servers, whose purpose was known to so few.

theshrike79•about 1 hour ago

Was it DNS? Any guesses? :)

sparkling•about 1 hour ago

Remind me please, what are folks currently paying per seat for this glorified CRUD app?

warmedcookie•about 1 hour ago

It's this thing called golf course driven development

raverbashing•24 minutes ago

If I had been just out of Uni I would think this is edgy

Now I'm just glad I'm not responsible for this fire

jackdecker•44 minutes ago

Ah yes. Exactly what a status page should look like: an endless list of random ID’s that don’t mean anything and no information whatsoever

At least salesforce is consistent with their design language

chasd00•42 minutes ago

> random ID’s that don’t mean anything and no information whatsoever

If you use salesforce you know what all of that stuff means. Just click on one, it’s not rocket surgery.

jackdecker•36 minutes ago

Was really just poking fun at them - AWS’s status page isn’t much better

mulmen•15 minutes ago

It loads very fast for me.

It has a search that works well.

There are regional filters.

Each instance has a status indicator.

When you click on an instance it shows what service is down and has a log of updates that come in roughly every 30 minutes.

The instance status URL is predictable so runbooks could already be prepared with deep links.

It even has a text box for email updates.

What more do you want exactly?

BoorishBears•40 minutes ago

Looks like a region list to me, maybe just with a lot of regions

danvesma•about 1 hour ago

"Trust just got personal!"

dboreham•about 1 hour ago

At least now we can figure out what Salesforce does.

sunrunner•39 minutes ago

"And in tonight's news, the worldwide CRM solution Salesforce had a global outage affecting one hundred percent of its customer base. We interviewed users of the service to find out the scope of the impact. Everyone agreed that they were impacted, but strangely, nobody could describe _in what way_ they were affected."

gjvc•about 1 hour ago

fucked