Why your Amazon order confirmation emails have become so unhelpful

Insanity•about 1 hour ago

I've been unsubscribing from a lot of mailing lists the past week because my email was getting cluttered.

I noticed many Amazon emails, not just the 'ads' but also the order confirmation, order shipped, rate your order, etc emails related to a purchase. Honestly, never look at any of them because I know most will arrive either same day or within the next 1-2 days and I don't care for rating my orders.

It's only when something hasn't arrived within that timeframe that I check the app/website, both of which are much more useful.

unsnap_biceps•about 1 hour ago

If your delivery is fulfilled by amazon, they'll ask if you want to send a "thanks" to your driver. My understanding is there are bonuses for good levels of "thanks" and so it's worth clicking though and giving them as much thanks as you can to help them out.

yndoendo•13 minutes ago

I rather those drives have Health Care than having to suck up for bonuses.

ashdksnndck•about 1 hour ago

I went and looked at order confirmation emails from 2019 and confirmed my memory that back then they didn’t list what items I ordered (but did a few years before). At the time I figured this change was intended to fight against Paribus, a startup that would scan your email and automatically request compensation for late Amazon deliveries.

But then I looked at emails last year and Amazon was sending item names after order again. So it seems like this practice has changed multiple times.

albert_e•36 minutes ago

I ascribed it to the likes of Google vacuuming all this data at scale from gmail service -- which Amazon actively wanted to avoid (gifting free data to Google to train on and potentially advertize Amazon-alternatives to via personalized/targetted ads based on purchase patterns and preferences)

aboardRat4•about 1 hour ago

Enshittification.

jsbisviewtiful•about 1 hour ago

Yeah, seriously. We keep being promised by these very empathetic and so honest tech CEOs (messages probably broadcasted from their bunkers) that all these AI tools will make life so much better for us, but so far for most things I use things have gotten worse - and I'm still trying to find affordable computer parts, which has been a total joke in the last year. Thankfully I bought my PS5 and Switch 2 before all the price creeping really started

Why your Amazon order confirmation emails have become so unhelpful

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