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29% Positive

Analyzed from 858 words in the discussion.

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#github#sympathy#incidents#https#com#don#service#site#microsoft#downtime

Discussion (47 Comments)Read Original on HackerNews

kashnoteabout 2 hours ago
I think we need to have a little more sympathy for GitHub. You could justify the jabs when we could all blame any outage on the migration to Azure, but then they shared numbers around the scale they're dealing with now that everyone is constantly building and pushing with AI.

I think it's commendable that they're not limiting access to the site or (intentionally) throttling newcomers. Yes, they need to get this figured out, but a little sympathy goes a long way. I personally wish them the best and hope their on-call people can go back to getting normal amounts of sleep soon.

gogobioabout 2 hours ago
Sympathy? It's a Microsoft company that is being ran with a consistency of a startup in early seed rounds. Their downtime is abhorrent and unacceptable as far as enterprise goes. Their engineers look like absolute amateurs allowing for such low class work it results in their customers experiencing industry leading downtime.
__MatrixMan__about 1 hour ago
Sympathy negated by their 2026 Pwnie award: "Lamest Vendor"

https://this.weekinsecurity.com/microsoft-wins-lamest-vendor...

javier2about 1 hour ago
and it has been so damn slow for a number of years now, it drives me insane.
herpdyderpabout 2 hours ago
> I think it's commendable that they're not limiting access to the site or (intentionally) throttling newcomers.

I don't think this is commendable at all. I give GitHub a lot of money and I'm tired of it being wasted with downtime.

jjiceabout 2 hours ago
It's a shame that the GitHub org that we use at my job that we pay a lot of money for gets affected the same way my personal nonsense does.

I don't know the architecture or any of that, but I feel like there could be (and it's not like they would've really known this until the last year or two with the massive spike) separate infrastructure for paid users/orgs vs free the same way they make the distinction with enterprise.

I get the massive load changes that they are under over the last two years, but why does a bunch of vibe coded slop take down the same resources that my company pays for every single month and has for years? I imagine properly splitting that out would be an absolute headache and not worthwhile for them vs stabilizing the rest of the service, but damn it sucks when I get blocked at work because GH is down.

mronetwoabout 1 hour ago
We have a business relationship so no we shouldn’t have any sympathy. They sell a service and they’re failing to provide it.
ameliusabout 1 hour ago
Why? If we have sympathy for Apple then we can have sympathy for Microsoft ...
pimeysabout 1 hour ago
Wait, I don't sympathize Apple at all... Or any other American corporation.
mirashiiabout 1 hour ago
You're the only mention of Apple in this thread, and I don't see what they have to do with it.
padjoabout 2 hours ago
I don't typically have sympathy for businesses that fail to deliver a service as advertised.

I can have sympathy for the humans caught in the crossfire but only managing one nine of availability on a commercial service is not acceptable.

dpzabout 1 hour ago
Maybe for a free account.

But we pay enterprise license and GitHub is a big dependency in our software flow.

If this continues to be a problem as an enterprise product they need to do something. Otherwise theyre are going to to start losing business

JDupsabout 1 hour ago
Constant building with AI is something that they (Microsoft) promote and are heavily invested in.
JeremyHerrmanabout 2 hours ago
> "GitHub has had 1125 incidents since February 2016, implying a monthly incident rate of 24"

1125 incidents / 126 months ≈ 8.9 incidents per month, not 24

still terrible, but why such an obvious error in the first sentence...

6LLvveMx2koXfwnabout 1 hour ago
Not sure whether it has been updated since your comment, but the sentence now reads:

    GitHub has had 1125 incidents since March 2016. Over the last 3 months, they've averaged 24 incidents per month
edit: although they also have 1.2 days of downtime (in a day) for their 'worst days' of downtime table, which suggests some auto number crunching is not working as expected.
gen220about 1 hour ago
Yes I tweaked it! The number and copy were mismatched and are no longer!

That worst day is likely an overlapping incidents accounting issue; I tried to account for overlapping incidents in another view but probably failed to port it over there.

Should be fixed soon!

4petesakeabout 1 hour ago
Prob used Copilot to write the excel formula...
bushbabaabout 2 hours ago
could have been a page with a static 'Yes' and a significant portion of time it'd be accurate.
Gander5739about 2 hours ago
Relevant xkcd: https://xkcd.com/2236/
nightpoolabout 1 hour ago
Getting rid of Actions and Copilot and other secondary services almost halves Github's incident rate: https://i.imgur.com/XPcMIFr.png

I'm a big fan of Github Actions and I think people are often a little too harsh on it, but it's clear that it's sad that it's come at such a high cost to the platform's stability

404mmabout 2 hours ago
If backend GitHub services are anything like GHES then I’m surprised it even managed to scale this much.
djieidj283about 1 hour ago
It’s ironic that the SCM that 2026 software engineers landed on, is one with a complicated distributed usage model and is slow/down because of a centralised service
rvzabout 2 hours ago
They were cooked the moment they got acquired by Microsoft.

This is why I foresaw that centralizing everything to GitHub was just generally a bad idea 6 years ago. [0]

Now that there is no CEO of GitHub, there is no point to GitHub improving.

[0] https://news.ycombinator.com/item?id=22867803

GrumpySciGuyabout 1 hour ago
Yes, but I did not need to look at the tracker to know that.....
kevmoabout 2 hours ago
An important thing to consider is how much of their uptime without incidents is not the normal working hours. Their incident-free uptime on 9-5 EST, Mon-Fri, is probably like 60%.
thomblesabout 1 hour ago
As a daily GitHub user in Australia I still haven’t figured out why everyone’s complaining about uptime. :)
CoastalCoderabout 2 hours ago
> Their incident-free uptime on 9-5 EST, Mon-Fri, is probably like 60%.

And it may be even worse in EDT, which is currently in effect!

perfectstormabout 2 hours ago
what's normal working hours? very US centric comment IMO. Europe, India, China, Latam etc. don't fall into your 9-5 EST normal working hour bucket.
boredatomsabout 1 hour ago
Im fairly certain that SWEs only exist on the US west coast
padjoabout 2 hours ago
A service like GH will still show a daily usage pattern, often with a peak somewhere around 16:00 UTC when most of the US and Europe are at work.
arlattimoreabout 2 hours ago
I literally chuckled out loud when I saw the headline :D
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johneaabout 3 hours ago
Oh, I thought it said "Github Outrage Tracker".

I was ready to click...

HPsquaredabout 3 hours ago
That one would be like iscaliforniaonfire.com
jakub_gabout 3 hours ago
Possibly inspired by:

https://red-squares.cian.lol/

gen220about 2 hours ago
Hey! isgithubcooked.com is my site; I made this site in February '26, I think

The contribution graph as an outage calendar idea is a commonly recurring one :). I definitely saw it somewhere else as a static asset first before I made this site.

ChrisArchitectabout 2 hours ago